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YOUR PEOPLE. OUR PRIORITY.

Helping you navigate Human Resources with confidence - so you can grow your business, not your to-do list.

Hi, I’m Kirsty — Director of Priority One HR.

 

After years in the HR trenches, I've seen too many small and medium-sized businesses trying to manage complex people issues without the right tools or support.

 

I've created Priority One HR to change all that.

This isn’t just about policies and processes — it’s about helping good businesses become great places to work.

 

Whether you’re hiring, handling the hard stuff, or building a stronger team culture, I’m here to help you get it right — from the start. I'm always in your corner.

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OUR COMMITMENT

100% COMMITMENT

Your business, your people - always our top priority

ZERO JARGON

We make compliance and culture easy to understand (and easier to implement)

10 YEARS

Backed by a decade of HR expertise, now at your service

ABOUT PRIORITY ONE HR

At Priority One HR, we believe small businesses deserve big support. Whether you're hiring your first employee, managing a growing team, or tackling compliance headaches, we’re here to make people management simpler. With practical tools, expert guidance, and real-world insight, we help you build a workplace that works — for everyone.

Planning Meeting

OUR HR SERVICES

We help small and medium sized businesses confidently manage every stage of the employee journey — with expert advice, ready-to-use tools, and support that fits your style (and your budget).

COMPLIANCE MADE SIMPLE

We cut through the complexity of awards, entitlements, Fair Work obligations and workplace legislation — so you stay compliant, protected and stress-free. From contracts to complete HR manuals, we’ll keep your business covered and your policies updated when the law changes.

PEOPLE SUPPORT ON DEMAND

Got a curly HR question or a tricky situation brewing? We’re your calm-in-a-crisis partner — with straight-up, supportive advice, just when you need it. Whether it’s recruitment, performance, or a policy rewrite — think of us as your HR team on speed dial.

TEMPLATES, POLICIES & AUDIOGUIDES

Want to do it yourself, but do it right? Our growing library of downloadable templates, policies, letters and step-by-step guides covers every stage of the employee lifecycle — plus, we keep them current with legislative changes. Perfect for businesses that want expert resources without the retainer.

TAILORED SUPPORT PACKAGES

Not ready for a full-time HR hire? Our flexible retainer packages give you expert HR support at a fraction of the cost. From one-off projects to ongoing outsourced HR management, we become your go-to partner for all things people, compliance and culture — scaling as your team grows.

THE PRIORITY ONE DIFFERENCE

We’re not your average HR service. We blend compliance and culture, DIY and done-for-you, empathy and expertise — all with small and medium sized business in mind. Whether you're flying solo or growing fast, we make managing your people easier, clearer, and a whole lot less stressful.

CUSTOM-FIT SUPPORT

No two businesses are the same. We tailor our advice and tools to suit your needs, stage, and goals.

STRAIGHT TALK, NO FLUFF

We skip the HR jargon and get straight to what matters — clear advice, kind communication, and strong results.

CULTURE & COMPLIANCE

You shouldn’t have to choose between legal compliance and a thriving workplace culture. We help you build both.

HERE WHEN YOU NEED US

Whether you want to DIY with expert templates or lean on us for guidance — we’re just a call away.

WHY SMALL BUSINESS OWNERS CHOOSE US:

We keep things simple, practical, and jargon-free.

We understand the real challenges of running a business.

We offer flexible support — use us how and when you need.

We’re passionate about people, policies, and performance.

CLIENT TESTIMONIALS

“As a growing business, we needed HR support that balanced compliance with culture. Priority One delivered exactly that — practical guidance, clear documentation, and peace of mind that our people practices are in good shape. It’s been an invaluable partnership.”

MH - Managing Director

CONNECT WITH US

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